Hang up participant

During a conference call, participants can hang up the conference call.

This can be done using the DIALER.HANGUP event.

If a participant hangs up, you shall receive the following DIALER.CALL_STATUS events in this chronological order:

{
  "type": "DIALER.CALL_STATUS",
  "payload": {
    "flow": "conference",
    "status": "hanging"
  }
}

{
  "type": "DIALER.CALL_STATUS",
  "payload": {
    "flow": "regular",
    "status": "ended"
  }
}

note

If the participant who hung up was the only agent in the conference call, and the other participants are external, the call will terminate for all participants. Otherwise, the conference call will continue with the remaining participants.